Frequently Asked Questions

1. What are your opening hours?

• We are open every day from 8.15 AM to 7PM.

2.Why is it best to book online?

• Booking online gives you great benefits:
• 10% discount compared to in-store prices
• Free ski storage included for rentals of 4 days or more

3.When and where can I pick up and return my skis/snowboard?

You can collect your equipment:

• The afternoon before your rental starts (from 3:00 PM to 6:30 PM)
• Or the same morning of your first ski day
• Please return your equipment before 5:00 PM on the last day of your rental.

4. Do you offer group discounts?

Yes! We offer special rates for groups of 10 people or more.

Please email us at eydallinsport2020@gmail.com with:

• Number of people in your group

• Rental duration

• Preferred pick-up date and time

We’ll prepare a personalised quote once we have everyone’s equipment requirements (ski level, boots, helmets, etc.).

To confirm a group booking, we require a single payment at least 14 days before arrival.

Alternatively, group members can book individually through our online booking system.

5. Can I book ski storage without renting equipment?

You can’t book storage online, but feel free to email us at eydallinsport2020@gmail.com to request it.

• Cost: €25 per week (includes skis, poles, and boots).
• During busy weeks, priority is given to customers renting full equipment.

6. Can I change my skis, boots, or snowboard during the week?

Yes—our team is happy to help:

• Boot changes: Free of charge
• Skis (same category): €10
• Ski upgrade: Pay the difference
• Switch from skis to snowboard (or vice versa): €20

7. Do you service the equipment during the week?

Yes! If your rental gear needs adjustments, bring it in—we’ll take care of it quickly. If you’d like your skis re-serviced with fresh wax and edges, there is a €10 charge.

8. Do you service private skis and snowboards?

Yes!

• Wax only: €10
• Wax + edges: €22
• Full service: €30
• Please drop your equipment off by 5:30 PM and it will be ready the next morning after 8:15 AM

9. Do your staff speak English?

Yes! Our staff speak English, Italian, and some speak French—so don’t worry if Italian isn’t your first language.

10. What counts as Children’s Ski Hire?

Children’s rates apply if:

• The child is under 12 years old
• Skis are 140 cm or shorter
• Boots are size 38 (UK 5) or smaller

Anything above these limits is classified as adult equipment.

11. Do you offer insurance on hired equipment?

Yes!
While insurance can’t be added online, you can request it in-store when collecting your equipment.

12. Do I need to bring a printed confirmation of my order?

No need to print anything. Just give us your name at the shop.
If needed, show us your email confirmation on your phone.  

13. Are skis and snowboards serviced before hire?

Yes—every piece of equipment is waxed and edged before going out, ensuring top performance and safety.  

14. Do you provide ski and snowboard storage?

Yes!
Free storage is included with online bookings of 4 or more days.
Our storage is located in the shop at the bottom of the Clotes slope, perfect for dropping off your gear after skiing.  

15. Can I rent just boots, skis, or a helmet separately?

Yes! You can rent individual items like boots, skis, helmets, or poles.
Online, you’ll only be able to book skis—for other items, please ask in-store when you arrive.  

16. If I rent skis only, is there a charge to store my own ski boots?

Yes. Storage for your own ski boots costs €7 for 1-4 days or €10 for 5-7 days.

17. What is your cancellation policy?

Please email us at eydallinsport2020@gmail.com

18. Why choose Sauze d’Oulx?

Sauze d’Oulx combines great skiing with real mountain charm:  

• Part of the Via Lattea ski area
• Excellent variety of runs for all levels
• Sunny slopes, scenic views, and a relaxed vibe
• Authentic Italian mountain culture, amazing food, and fun après-ski
• Easy connections to Sestriere, Sansicario, and more
• It’s a local favourite—and we think it will be yours too!

19. Do you offer ski lessons?

Yes! We are qualified ski instructors too! For more information about ski lessons and availability, please contact Emily at emily.4ski@gmail.com.

20. Do you rent gloves or goggles?

No, we don’t rent gloves or goggles, but these items are available to purchase in our shop.

21. How far is your shop from the lifts?

We’re just 100 metres from the Clotes chairlift, or a short bus ride from the Sportinia chairlift, which is ideal for beginners.